Work Details
- Profession: Front Office Manager
- Salary Expectation: Rs. 35000
- Experience: 6 Years
- Education:B.A
- About Myself: Accommodate guest by making them feel welcome,informedand care during their stay. Managing guest services, check-ins, and check-outs. Leading and supervising the front office team. Handling reservations and luggage tagging. Responding to emails and attending morning meetings. Coordinating with OTA platforms, staying in contact, and uploading their bills. Focusing on bookings through travel agents and promoting direct/self-bookings. Managing budgets and expenses for the front office. Collecting and analyzing customer feedback. Coordinating special events and managing event logistics. Training new staff and ensuring their development. Creating new programs and initiatives to enhance guest experience. HandlesHandles guest complaints, and ensures that the front office has good relations with all departments. Coordinates with various departments for effective guest handling. Telephone Operationg.